Terms of service
GENERAL CONDITIONS OF SALE SITE SEVEN.EU
Seven SpA, with headquarters in via Fornacino 96, 10040 Leini (TO) - Italy, Tax Code / VAT number 00963330014, deals with the offer and sale via e-commerce of the products (hereinafter "Products") on the seven.eu website (hereinafter "Site").
Article 1: Conclusion of sales contracts
The confirmation and sending of the order by the user of the Site who accesses the e-commerce checkout (hereinafter "Customer"), according to the instructions that will appear on the web pages from time to time, involves acknowledging and complete acceptance of these general conditions of sale by the Customer. The sales contract between Seven Spa and the Customer is understood to be finalized with the acceptance of the order by Seven Spa.
If the Customer is a consumer (natural person who purchases the goods for purposes not related to his professional activity, or makes the purchase without indicating a VAT number in the order form) once the online purchase procedure has been completed, will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of articles 3 and 4 of Legislative Decree 185/99 on distance selling.
Any right of the Customer to compensation for damages or indemnity is excluded, as well as any contractual or extra-contractual liability for the non-acceptance, even partial, of an order.
Article 2: Method of Purchase
The Customer can only purchase the products present in the online catalog at the time of placing the order and which can be viewed on the site as described in the relative information sheets. The order will be validly processed upon receipt on the e-mail box communicated by the Customer of the confirmation of the authorization to charge the price and expenses for transport and delivery on the Customer's credit card, as better provided for in the following art. 5.
The image accompanying the description of a product may not be fully representative of its characteristics but may differ in colour, size and accessories. All purchasing support information (Glossary, Purchasing Guide, etc...) is to be understood as simple generic information material, not referable to the real characteristics of a single product.
Correct receipt of the order is confirmed by Seven Spa by email, sent to the email address communicated by the Customer. This confirmation message will contain the date and time of receipt of the order and a Customer order number to be used in any further communication with Seven Spa. The message includes all the data entered by the Customer, any information relating to the essential characteristics of the goods, all indication of the price, payment methods, delivery methods and costs and applicable taxes. The Customer must verify its correctness and promptly communicate any corrections, according to the methods described in this document.
In case of non-acceptance of the order, Seven Spa guarantees timely communication to the Customer.
Article 3: Prices
The products will be sold at the prices indicated in the online product sheet at the time of the order confirmation by the Customer. The costs for delivery are charged to the Customer and will appear on the web page after clicking on the "calculate the transport costs" button. Before the Customer confirms the order by clicking on the appropriate button, a summary of the prices of the products loaded on the cart, taxes and delivery costs will appear on the web page. These data will then be automatically reproduced in the order form that the customer sends to Seven Spa following the order confirmation procedures.
If during the Product selection procedure on the Site, the Consumer detects that the price of one or more of the Products he intends to select for the subsequent purchase is clearly lower than that normally applied, net of any discounts and/or promotions at that time in force, due to an obvious technical problem that occurred on the Site, please do not complete your purchase order and report the aforementioned technical error to the Seller's Customer Service by sending an e-mail to the e-mail address firstname.lastname@example.org.
Article 4: Accounting Documentation and Delivery Methods
For each accepted and placed order, Seven Spa issues a receipt for the shipped material, sending it by e-mail to the holder of the order, pursuant to article 14 of the D.P.R. 445/2000. For the issuance of the tax receipt (and/or invoice) the information provided by the Customer at the time of the order is valid. No variation of the fiscal document will be possible after its issuance.
No responsibility can be attributed to Seven Spa in the event of a delay in the order or in the delivery of the order.
Article 5: Methods of Payment
The Customer can make the payment by Credit Card, Paypal, Bank Transfer or Sisal payment.
At the same time as the order by the Customer, the reference bank will proceed to authorize the commitment of the amount relating to the order placed on the Customer's credit card. The amount relating to the delivered goods, even partially, will actually be charged to the Customer's credit card only upon notification to Seven Spa, by the courier, of the material shipment of the ordered Product.
At no time during the purchase procedure is Seven Spa able to know the information relating to the customer's credit card, information which is transmitted via secure connection directly to the website of the bank which manages the transaction. No computer archive of Seven Spa will keep such data.
Article 6: Right of Withdrawal
Pursuant to articles 52 and following of the legislative decree 6 September 2005, n. 206, as amended by Legislative Decree 21.02.14 n° 21 (hereinafter "Consumer Code"), if the Customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the form order to Seven Spa a VAT number reference), has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty within 14 days of receipt of the purchased Product.
To exercise this right, the Customer must send Seven Spa an explicit written communication to that effect, within 14 days from the date of receipt of the goods (to this end, he can use the model withdrawal form attached at the bottom of these general conditions). This communication must be sent:
by registered letter with acknowledgment of receipt, addressed to: Seven Spa (c.a. Customer Service), via Fornacino 96, 10040 Leini (TO) - Italy
or by fax to the number 011/9970511
or by email to the following address email@example.com
. Once the aforementioned notice of withdrawal has been received, the Seven Spa Customer Service will inform the Customer of the instructions on how to return the Product(s). The consumer must return the Product/s to Seven Spa or to a third party indicated by the latter without undue delay and in any case within 14 days from the date on which he communicated to Seven Spa his intention to withdraw from the contract.
The direct shipping costs relating to the return of the Product are charged to the Customer.
The purchased Product must be returned in its entirety and intact, with all accessories and any spare parts, in the original packaging, complete in all its parts (including, by way of example, packaging, tags, any documentation). The Customer may manipulate the Product in order to establish its nature, characteristics and functioning but is responsible for the decrease in the value of the Product resulting from a different manipulation than that necessary for this purpose.
If the Customer exercises the right of withdrawal, the payment he made to Seven Spa will be refunded, including delivery costs (with the exception of additional costs deriving from any choice by the Customer of a type of delivery other than the standard, less expensive one offered by Seven Spa). The refund will be made when the first of the two following conditions occurs: when the Product has been received by Seven Spa or when the Customer has demonstrated that he has returned the Product. The refund will be made using the same means of payment used for the initial transaction, unless the Customer has expressly agreed otherwise. In any case the Customer will not have to incur in relation to the refund.
In the event of damage to the goods during transport, Seven Spa will notify the Customer of the incident within the 5th working day from receipt of the Product in its warehouses, to allow the Customer to promptly file a complaint against the courier and obtain reimbursement of the value of the property (if insured). In this case, the Product will be made available to the Client you for its return, simultaneously canceling the request for withdrawal. Seven Spa is not liable in any way for damage or theft/loss of Products returned with uninsured shipments. Upon its arrival at the warehouse, the Product will be examined to assess any damage or tampering not caused by transport.
Model withdrawal form pursuant to art. 49, paragraph 1, lett. h)
(fill in and return this form only if you wish to withdraw from the contract)
the address of the return warehouse will be communicated by the Seven Spa Customer Service upon receipt of the return request.
I hereby notify the withdrawal from the sales contract of the following goods/services:
list of goods/services
Article 7: Warranty and Claims
All Products sold by Seven Spa are covered by a 24-month guarantee for lack of conformity, pursuant to Legislative Decree 206/05 and, where applicable, by the manufacturer's conventional guarantee. To use the warranty assistance, the Customer must keep the tax receipt or invoice (or DDT) that he will receive via e-mail in PDF electronic format.
The exercise of the Warranty may include requesting assistance from authorized assistance centers in the area and/or following the methods illustrated in the documentation inside the product packaging.
The manufacturer's standard warranty is provided in the manner described in the documentation inside the product packaging.
The 24-month warranty pursuant to Legislative Decree 206/05 applies to products that present a lack of conformity, provided that the product itself is used correctly, in compliance with its intended use and with the provisions of the attached technical documentation. This guarantee is reserved for the final consumer (natural person who purchases the goods for purposes not related to his professional activity, or who makes the purchase without indicating a VAT number in the order form). The lack of conformity can be communicated by contacting Customer Service. In the event of a lack of conformity, the final consumer Customer has the right to request the repair or replacement of the product. In the event that the aforementioned remedies are not possible or excessively burdensome, the Customer is entitled to a reduction of the price paid or to the termination of the sales contract, pursuant to art. 130 of the Consumer Code.
The repair or possible replacement of the product will take place within a reasonable time from the request.
In cases where the application of the guarantees provides for the return of the Product, where possible the goods must be returned by the Customer in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment, such as manuals, cables ); to limit damage to the original packaging, we recommend placing it in a second box; the affixing of labels or adhesive tapes directly on the original packaging of the product should be avoided in all cases.
The Customer will be provided with a product return authorization number (RMA) which must be indicated on the outside of the packaging, following the instructions provided directly in the relative authorization e-mail. Any complaint must be addressed to:
via Fornacino, 96
10040 Leini (TO) - Italy
tax code / VAT number 00963330014
Article 8: Privacy
The personal data collected with the forwarding of the Order will be processed by Seven Spa for the sole purpose of satisfying the express requests of the Customer, in compliance with EU Regulation 2016/679 and the privacy information on the site. Any further treatments will be carried out only with the express consent of the customer.
Article 9: Applicable Law and Competent Court
This contract is regulated by the Italian law.
In the event of disputes between Seven SpA and the final consumer Customer, arising from these General Conditions of Sale, we inform you that the European Commission provides a platform for the alternative extra-judicial resolution of disputes, accessible on the website http://ec.europa .eu/odr.
In all other cases, the territorial jurisdiction is exclusively that of the Court of Turin.
GENERAL CONDITIONS OF USE OF THE E-COMMERCE CHECK OUT
These general conditions regulate access to the seven.eu e-commerce checkout (hereinafter the "Site") and the use of the services and contents present therein (such as, by way of example: images, software, texts, trademarks and logos, color combinations, textures and designs).
Any person who accesses and/or uses the Site assumes the status of "User" and accepts, from the moment of their first access and/or use, the These conditions, which apply independently of the General Conditions of Sale which regulate the possible purchase of the products present in the online catalog of the Site.
If the User does not agree, in whole or in part, with the General Conditions of Use, he is requested not to use or further access the Site.
Article 1: The Site
Access to the site is free and free.
The Site is managed by Seven Spa with registered office in via Fornacino, 96.10040 Leini (TO) – Italy, C.F. / P.Iva 00963330014. The User declares to accept the Site "as it is". Seven Spa is not responsible for any damages, direct or indirect, that may possibly derive from the use of the Site. The User is the one and only responsible for the use of the Site and its contents.
The user is responsible for the custody and correct use of his personal information, including the credentials that allow access to the reserved services, as well as for any harmful consequence or prejudice that may arise for the Manager or third parties following the incorrect use, loss, theft of such information.
Without notice, the Site and its contents may be modified or replaced.
Any information and/or request can be forwarded to: firstname.lastname@example.org
Article 2: Online Privacy Protection
Article 3: Obligations of the User
In using the Site, the user undertakes not to transmit, disclose, send, communicate or store information and other materials:
copyrighted or revealing trade secrets;
obscene, defamatory, threatening, harassing, abusive, libelous, sexually explicit;
unsolicited messages or messages constituting advertising or solicitation to purchase, surveys, chain letters;
containing viruses and maleware and other elements intended to damage, intercept or unduly use data, information, physical and logical structures of Seven Spa, its affiliates or third parties.
The user undertakes not to:
register as a Customer with false or incomplete information;
allow third parties to use your username or password, once registered;
delete or modify materials or other information of different users or of Seven Spa;
collect or otherwise obtain information on third parties, including e-mail addresses, without the express consent of the owner;
access protected or unauthorized site data and violate the site's system or security measures;
act in such a way as to overload the site's physical and logical systems in an unreasonable or disproportionate way, including through "flooding", "spamming", "mailbombing" or "crashing" actions;
use devices, software programs or other for the purpose of compromising or attempting to compromise the proper functioning of the site; or attempt to decipher, decompile, disassemble or reverse engineer the software that makes up or forms part of the site;
use or attempt to use engines, software programs, tools, agents or other mechanisms (such as: spiders, robots,…) that allow you to navigate or search within the site without using the engines or search agents of the same.
Article 4: Copyright and Intellectual Property Rights
All copyrights and all intellectual property rights relating to the contents of the website (such as, but not limited to, text, graphics, photographs, images, music, user interface) as well as the selection, coordination and organization of they are owned by Seven Spa, its affiliates or any third party owners.
Reproduction, in whole or in part, in any form, of the Site and its contents is prohibited without the express written consent of Seven SpA. The User is only authorized to view the Site and its contents and to perform of reproduction for personal use, temporary, with no economic significance and transient, accessories for navigation on the Site, which are performed only for legitimate use and in compliance with copyright and other intellectual property rights.
Commercial use of the contents is prohibited.
All rights regarding brands, product names, trade names, logos, packaging and designs of all products or services within the Site belong exclusively to the legitimate owners. All uses that may violate these rights are expressly prohibited.
Article 5: Hyperlinks (links)
The Site may contain hyperlinks (links) to other websites. Seven Spa assumes no responsibility for any content or services offered by third parties, nor does it guarantee the technical availability, reliability, legitimacy of any material and information contained in the linked websites.
Similarly, the possible inclusion of a link does not imply any type of association, merger or participation of Seven Spa with the owners and contents of the linked websites.
Article 6: Duration and modification of these conditions
Seven Spa reserves the right to modify, without notice, these General Conditions of Access and Use. Any changes will have immediate effect from the first publication on the site and until any new changes. We invite Users to regularly access this section to check the publication of the most recent and updated General Conditions of Use.
Article 7: Applicable legislation
These general conditions of use are subject to the Italian language.
In the event of disputes between Seven SpA and the final consumer, arising from these General Conditions of Use, we inform you that the European Commission provides a platform for the alternative out-of-court resolution of disputes, accessible on the website http://ec .europa.eu/odr.
In all other cases, the territorial jurisdiction is exclusively that of the Court of Turin.